Ayman Mosa Helo

Ayman Mosa Helo

Senior IT System Engineer

Summary

Senior SysOps IT Engineer with strong experience in designing, securing, and operating enterprise IT environments. Specialized in F5 BIG-IP application delivery and security, VMware ESXi & vCenter, Citrix virtualization/VDI, and Microsoft enterprise platforms. Hands-on expertise in Azure administration, Azure AD / Microsoft Entra ID, and Exchange hybrid environments, with a strong focus on security, availability, and performance.

Work Experience

Senior IT System Engineer

Crown Prince Court of Abu Dhabi

Present

IT Department

IT System Engineer

ITQAN

IT Department

Senior IT Support Engineer

Islamic Affairs & Charitable Activities Department

IT Department

Technical Support Engineer

Brother For Computer & Technology

IT Department

IT officer

Palestinian Market Development Programme

IT Department

Key Projects

Exchange Hybrid Modernization

Messaging and identity services

Migration

BIG-IP Security Hardening

Application delivery and protection

Security

Citrix VDI Refresh

Virtualization and end-user computing

Modernization

Citrix HTML5 integration with F5

Security & Virtualization and end-user computing

Security

Certifications

F5 Certified BIG-IP Administrator

Network and Application Delivery

F5 Networks - [2025]

F5-CA

VMware Certified Professional

Data Center Virtualization

VMware - [2023]

VCP-DCV

Microsoft Certified Solutions Expert

Productivity : Exchange Server

Microsoft - [2017]

MCSE

Microsoft® Certified Solutions Associate

Windows Server

Microsoft - [2015]

MCSA

ITIL Certificate in IT Service Management

Windows Server

AXELOS - [2016]

ITIL-V